Records For Living Community

I am using your software,but now everytime i try look at the provides reort it says file does not begin with %PDF    could you please help

Dear Tania,We're sorry for the issues you are running into trying to access your backup data from your USB drive.When you say that the data 'shows on the USB as a PHR file', can you confirm that:It has a .HFBK file extensionWindows recognizes the file as a ''HealthFrame PHR Backup File''Was HealthFrame installed on the computer to which you ...

I am trying to install a backup copy of my medical record. I have it on a USB drive. I followed the instructions to create it the program specified. I have re-instslled Health Frame & am trying to re-load my backup, which is not availiable for some reason. It shows on the USB as a PHR file, so I am not sure why it is not working. Could you ...

I am using XP pro.I used the MS 'accessibility' option and changed the background of the desktop and all web pages to black. which gives me yellow text.However, as stated, the 'visited' links in Healthframe show up as a dark purple and i have no idea why.  All I am asking is if there is a function within the program to change the various text ...

Dear Ashley,I have tried reproducing the problem you describe, but I was unable to recreate the issues you mention.Please provide us with the following information so that we can better assist you:What operating system are you using?When you say that you set your background to black, which background in particular did you change?  The window ...

I have had to set my background to black. Upon downloading Healthframe  - I have found certain text, like 'already visited' links are in dark purple making it impossible to read (this includes all links - like individual dr's names). Also there is certain text that appears very very light yellow on white (the suggestion box) - again - ...

Han,Please send an email to support@RecordsForLiving.com containing the approximate date of purchase, and the email address you used.Someone from our support team should be able to help you locate your license key number.Please let us know if you need additional assistance,Support TeamRecords For Living

Hello: I purchased your product last month and I haven't had a chance to install it.  I am installing it tonight and it is asking for a License Key Number.  I don't have this.  I think you may have emailed it to me but I do not have the email anymore.  Who can I contact in order to have the Number sent to me again.  ...

Good morning, Lisa! Thank you for the information regarding your machine configuration. We will be sending you via email, information on a test tool that will help us further in identifying the issue with the installation on your Vista machine.  Thanks for your patience, Support Team

Good Morning........I have Vista home basic edition , emachine , intel (r) celeron(r) 3.46ghz....503mb..32-bit.............all family members use this pc , there are no different accts , i am the only one who installed and tried to use program , i bought program and downloaded online , did not do demo , when it didnt work i tried all the ideas in ...