Hello, Don!
We're glad to hear that you have upgraded to 2.1.7.
You can find more information about the HealthFrame Viewer in this forum
post. Basically, you should be trying to use HealthFrame
Explorer (not the Viewer) if you want to access the PHR data you previously entered.
If you really want to use the HealthFrame Viewer, then make sure you have exported your PHR data first, and then you will be able to use the Viewer (in read-only mode).
Please let us know if you need additional information or if we misunderstood what you wanted to do.
Thank you for using HealthFrame,
Support Team