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  • Re: Treatment>Notes or Description? v2.1.6

    Robert,This has been fixed for the next major release of HealthFrame - the column heading will read 'Description'.Thanks for the catch!&nbsp; Support Team
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on October 5, 2007
  • Re: Recommend Scheduling Feature v2.1.6

    Hello, Robert!Thank you for bringing this topic up again.&nbsp; This does in fact seem like a 'recurring' topic - pardon the pun...&nbsp; There are a couple of points to consider with setting up recurring calendar events in HealthFrame:Identifying the appropriate amount of information that gets repeated in each recurrence (e.g. Provider, but not ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on October 5, 2007
  • Re: question about the products

    Tran,Records For Living does not have access to your medical records - you can check our privacy policy for additional details.In the US, you can request a copy of your medical records from each of your health care providers.&nbsp; If you wish a sample letter requesting a copy of your health records, you can use the template we publish on our ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on October 3, 2007
  • Re: Offer has changed

    Thank you for your interest in HealthFrame!HealthFrame is sold through a number of distributors and they often run promotions and bundles that include HealthFrame.&nbsp; Records For Living does not monitor or orchestrate the promotions that are offered by our re-distributors.&nbsp; On occasion, Records For Living will run special sales, though we ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on September 28, 2007
  • Re: Information

    Marie,Welcome to the HealthFrame Community Forum!Please take the following steps to transfer HealthFrame and your personal health records (PHRs) to your new computer:1. If you purchased a CD, simply insert your CD into the new computer and follow the installation instructions.&nbsp; If you originally downloaded an electronic copy and you no longer ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on September 28, 2007
  • Re: 3 ring binders with tabs

    Dear Neal,We're very happy to hear that you like HealthFrame and that it has helped you organize your medical records.Your suggestion to offer a branded binder and tabs is really interesting!&nbsp; Unfortunately, we do not currently have anything we could provide you along those lines.&nbsp; We will forward your suggestion to our product marketing ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on September 15, 2007
  • Re: The Customize feature v2.1.6

    Hi, Robert!Thanks for all these detailed and insightful comments on how to optimize customizations.&nbsp; These were sent to our development team a while ago and we have now received some feedback/comments from them on some specific suggestions.Click the Customize icon and select Edit Customization brings up the Customize the medical history ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on September 14, 2007
  • Re: Setting up a household profile

    Dear Ambell,Welcome to the HealthFrame User Community Forum.&nbsp; We're happy to hear that you seem happy with what you've seen so far of HealthFrame.&nbsp; We're also sorry that you have not yet heard back from our email support, though we're happy you've come to us at the Forum!&nbsp; HealthFrame supports copying and pasting of certain types of ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on September 14, 2007
  • Re: EHR PHR InterOperability (as per HL-7)

    Dear Neil,Thank you for bringing these questions up to the HealthFrame User Community Forum.&nbsp; Most of our customers do not directly and personally keep up with industry developments in the use of Personal Health Record (PHR) and may not be aware of the efforts that Records For Living expands in making sure HealthFrame continues to be a leading
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on September 14, 2007
  • Re: Importing data

    Dear Loran,Sorry for the problems you are experiencing when trying to use the OHS Plug-In.One step that I haven't confirmed that you saw from the original instructions is ''...to change the file extension in your file to bpcsv.&nbsp; For instance, you'd need to rename your mbp.csv file to mbp.bpcsv.&nbsp; This lets HealthFrame know ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on September 12, 2007
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