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  • Re: Database problems

    Here is the PHR we created to show that HealthFrame can easily support the scenario you described.If you want to test this in your machine:Start HealthFrameCreate new PHRFile/Import the attached PHRSelect the replace the current PHRPlease let us know if we can be of further assistance.Thanks you,Support Team
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on January 23, 2010
  • Re: Database problems

    Hi, RHR.We tried the exact steps you indicated (please see image below), and had no problems.&nbsp; We will attach the export of the PHR we created so that you can try on your on computer.&nbsp; The type of issue you are running into is likely to occur if you are exchanging HealthFrame data with another program that does not follow information ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on January 23, 2010
  • Re: Database problems

    Try this one simple example and advise if you have the same problem. Enter a hospital visit for any date. Then add notes. Enter another hospital visit at the same hospital for a different date maybe several months apart. Go look at the notes for the second hospital visit after you close and reopen the program. I would think I could add several
    Posted to HealthFrame Discussion (Forum) by rhr on January 23, 2010
  • Re: Database problems

    We're very sorry to hear about the problems you are having with your data.We have thousands of users who use HealthFrame, including in Windows 7, and who like you up to now, have never experienced any issues with their data.&nbsp; Nonetheless, Records for Living recommends that our users make frequent backups (built into File menu), should ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on January 22, 2010
  • Database problems

    I have been entering data for the last several years and when I really needed it today I found my data on both computers ''GONE WILD''. No other way to explain the problem except that several hospitalization months apart have the same data as the first hospitalization. Office visits for immunizations have a different provider. I do not know if the ...
    Posted to HealthFrame Discussion (Forum) by rhr on January 22, 2010
  • Windows 7

    Is HealthFrame compatible with Windows 7? Many thanks, Esther
    Posted to HealthFrame Discussion (Forum) by Esther625 on December 25, 2009
  • Home view

    I keep getting the reports view. How do I get to the home view?
    Posted to HealthFrame Discussion (Forum) by beckyohio on December 25, 2009
  • Re: Mileage 2009

    THANKS! Happy New Year!
    Posted to HealthFrame Discussion (Forum) by drix on December 21, 2009
  • Re: Mileage 2009

    Drix,Here is the 2010 OpenHealth Service (OHS) plug-in.&nbsp; Please let us know if you have any issues.Happy Holidays!Support Team
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on December 21, 2009
  • Re: Mileage 2009

    RickNav,Sorry for the delay!!!!!!!&nbsp; Please try the attached OpenHealth Services (OHS) plug-in for 2009 and let us know if you run into any issues.Happy Holidays!Support Team
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on December 21, 2009
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