Records For Living Community

Obtained information about your product in U.S. News & World Report. I have a 64-bit HP laptop running MS Vista. Will your product run on my machine?

 

Regards,

Tony

Dear Tony,

Thank you for your interest in HealthFrame.

The 64-bit platform is not yet a popular consumer configuration and we have not yet tested compatibility with that configuration.  We believe Vista-compliant, 32-bit applications such as HealthFrame should work in a 64-bit environment.

We would suggest you try installing the evaluation version of HealthFrame and please contact our support team (either via the forum or email to support@RecordsForLiving.com) if you run into problems.  We will gladly work with you if you find any incompatibilites that prevent HealthFrame from working properly in a 64-bit environment.

Thanks,
Support Team

Dear Tony,

A quick update to your inquiry.  Our team has completed compatibility testing with 64-bit Vista environment and we have encountered no issues.

We hope your evaluation is proceeding well and please let us know if we can be of further help.

Happy Thanksgiving! 
Support Team