Records For Living Community

I get the following when I try to print the Medical History Summary:

Internet Explorer Script Error

An error has occurred in the script on this page.

Line: 930

Char: 245

Error: Expected ';'

Code: 0

URL: dyn:Reports/MedicalHistoryForm.htm

Do you want to continue running scripts on this page?

Any suggestions?

Should I reinstall the software and would my data file be preserved.

Thank you.

We apologize for this bug.

Next, I'd like to ask the version of HealthFrame you are using (probably 1.0.3 - you can check in the about box).

Next, you ask about uninstalling/re-installing. If you uninstall and re-install you will NOT lose any data. ALL DATA WILL BE PRESERVED.

However - there is no point. I believe what you have encountered is a bug with some versions of HealthFrame (I had thought this was all fixed in 1.0.3 but maybe not?) - some funny characters (characters such as quote characters ('), less-than signs, etc in some places (such as the name of a person or condition) - can lead to this bug in some forms (such as the medical history summary).

It's quite rare in 1.0.3 - but you have encountered such a case.

There are a number of ways we can proceed to correct your problem.

First - you may off-hand already know of a word / message you entered that contained such a character. If so - edit that character out of the place you put in (in the data entry form you entered it) - and see if that corrects the problem.

If you do this - please email us and less us know exactly the text that caused failure (and where you used it - like the name of a person or condition or whatever). We wish to make sure this problem is corrected for an upcoming release.

If you cannot find the character which is causing problems - then you the next best alternative is for you to send us a copy of your PHR. This can be done either using the File/Backup or File/Export feature of HealthFrame.

We look forward to continuing to serve you.

Support Team.

Thanks to your tip, I found the thing that caused the failure of the Medical History Summary

In a Medication type, I had:

Ultimate '10' Probiotic

The single ( ' ) quotes had to be removed.

In the Notes of the same Medication, I had:

Bacterial Culture (acidophilus, etc) from "The Vitamin Shoppe"

which did not cause any problems.

Thanks again.