Records For Living Community

Lee,Welcome to the HealthFrame User's Community Forum!HealthFrame is a software implementation of a personal health record (PHR) system.  There are a number of different types of PHR implementations including paper records and software programs.While HealthFrame supports getting electronic copies of a family's clinical records, that is not the

Dear Tony,A quick update to your inquiry.  Our team has completed compatibility testing with 64-bit Vista environment and we have encountered no issues.We hope your evaluation is proceeding well and please let us know if we can be of further help.Happy Thanksgiving!  Support Team

This post is part two of a four part review of HealthFrame's recently introduced support for Office Open XML - a standard format for office documents.  In this post we address how HealthFrame and some new OpenHealth Service (OHS) plug-ins can now generate summary reports that can be read and interacted with, using commonly used office ...

Today, Records For Living announced support for integration with Office Open XML through a combination of new OpenHealth Services (OHS) plug-ins and Office Open XML templates. Office Open XML is an Ecma standard for the internal formatting of office files like word processing documents, spreadsheets or presentations.  Office Open XML is ...

Loran,Our development team has figured out the problem that accounted for both issues: (i) the error message that should have been displayed, letting you know that you did not have Java installed in your Vista computer; (ii) the fact that your import isn't working in Vista.The issue is that OHS plug-ins require privileged access (as administrator) ...

Loran,thank you very much for getting back to us.A couple of points:(1) We have asked our development team to consider improving error messages on OHS Plug-in installation if/when Java is not installed.  I think this will happen to a number of new Vista users and it is not necessarily obvious what's going on, without the message...  

Dear Keith,Thank you for your interest in HealthFrame and for reporting this problem.The particular report you are referring to is the Continuity of Care Record report developed and owned by the American Academy of Family Physicians (AAFP) and the CCR Acceleration Task Force (of which Records For Living is a member).This is a known bug in the ...

Loran,It's great to hear back from you and to know that the OHS Plug in for importing blood pressure measurements is working on Windows XP SP2.We're sorry about the problems you've run in with Vista, and we'll work with you to figure out what the problem may be.  We will need a little bit of information from you...  The OHS Plug in ...

Dear Tony,Thank you for your interest in HealthFrame.The 64-bit platform is not yet a popular consumer configuration and we have not yet tested compatibility with that configuration.  We believe Vista-compliant, 32-bit applications such as HealthFrame should work in a 64-bit environment.We would suggest you try installing the evaluation ...

Dear Hans,Thank you for using HealthFrame and for taking the time to send us your feedback.We make a distinction between the license key and registration.  The former allows you to use HealthFrame as specified in the terms of the Household licensing.  Obtaining and entering your license key is required to use HealthFrame beyond the 15-day