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Re: Importing data

  •  11-09-2007, 4:46 PM

    Re: Importing data

    Loran,

    thank you very much for getting back to us.

    A couple of points:

    (1) We have asked our development team to consider improving error messages on OHS Plug-in installation if/when Java is not installed.  I think this will happen to a number of new Vista users and it is not necessarily obvious what's going on, without the message...   Smile [:)]

    (2) We were able to reproduce the problem on one of our Vista systems and development is working on that right now.  I hope to be able to get back to you about the Vista incompatibility issue in the next few days.  For now, please don't spend additional time testing this.  We believe we may have run into a system compatibility problem.

    Thank you VERY MUCH for your help and feedback,
    Support Team

    Have a good Veteran's Day weekend!
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