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  • Re: Viewer and explorer

    HealthFrame is a fully functional personal health record (PHR) software product.&nbsp; With HealthFrame you can enter and modify information about all aspects of your clinical records: medical conditions, treatments, doctors, insurance, medical expenses, hospitalizations, medications, etc.HealthFrame Viewer is a software tool that allows users to ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on January 6, 2008
  • Re: Exporting Question

    Hi, Esther.We're sorry that you are running into problems with the size of your medical records database.&nbsp; We have a few suggestions for you.First of all, please make a backup of your records using the ''File/Save PHR Backup...'' menu.&nbsp; Save that backup file in multiple redundant locations outside of your computer, for instance CD, USB ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on January 4, 2008
  • Re: Indexing and data entry

    Hi, Bill:Welcome to the HealthFrame User Community Forum!Thank you very much for your kind comments on the quality of HealthFrame and our customer support.&nbsp; Records For Living is committed to providing a quality product that meets our customers' needs.&nbsp; We encourage and are thankful for the feedback we receive from our user ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on January 4, 2008
  • Re: Library Not Registered Error

    Hi, Esther.We're sorry you've run into problems using the Journal feature.&nbsp; We believe the reason you are seeing this message is probably because of a conflict with some other software you may have installed or uninstalled since the last time you used the Journal feature.We believe we have corrected this behavior for the HealthFrame version ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on January 3, 2008
  • Re: Bug in events date

    Welcome to the HealthFrame user community forum, NatureDude!We have tried reproducing the problem you reported.&nbsp; We set our locale to the United Kingdom and set an event of type order with a date of November 27, 2008.&nbsp; It seems that the format is showing the way you would want, i.e. 27 November, 2008 for the long date format and ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on January 3, 2008
  • Re: Question about HealthFrame service

    Thomas,Thank you for your interest in HealthFrame.HealthFrame and the medical record information you store are controlled by the user.&nbsp; Records For Living has no access to your health record information.&nbsp; Please see our privacy policy.You have a number of options when entering medical records into HealthFrame:Manually enter your medical ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on January 3, 2008
  • Re: HealthFrame Explorer - Questions

    Hi, Karthik.&nbsp; Thank you for your interest in HealthFrame!The license for the HealthFrame Family Edition allows members of a single household to install HealthFrame Explorer on their computers (desktop or laptop).&nbsp; The limitation imposed by the license is that individuals be a part of the same household - not how many computers they ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on December 27, 2007
  • Re: Can't find PSA test

    Ron,When you use HealthFrame to enter information about your lab results (tests), by default it lists ''Only Common'' tests.&nbsp; In order to find the Prostate Specific Antigen (PSA) test, please select ''Contains'' from the drop down box (see image below).&nbsp; Then enter the text ''PSA'' in the empty field.&nbsp; As you enter the information ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on December 13, 2007
  • Re: Installation help: Admin settings on Win XP Pro

    We're sorry to hear that you are having problems installing HealthFrame Lite on your Windows XP SP2 system.We have a page on our web site that contains some information that may be helpful to you&nbsp; -&nbsp; Demo Download Troubleshooting.Since you have a supported operating system, there are really two likely reasons that may be keeping you from ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on December 3, 2007
  • Office Open XML: Part 3 - Form Templates

    This post is part three of a four part review of HealthFrame's recently introduced support for Office Open XML - a standard format for office documents.&nbsp; In this post we address how HealthFrame can now be used to import clinical information edited with a word processor into your personal health record.&nbsp; You will need to install a new ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on November 25, 2007
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