Records For Living Community

We're sorry to hear that your PC crashed, but it's good to know you have a backup of your hard drive.Do you have any backup files of HealthFrame, prior to the crash?  HealthFrame supports the backup and restore PHR capability, which can be used to restore your data after a computer crash, as well as to relocate your personal health data from ...

Drix,Thank you for reporting this bug.  We have been able to reproduce this problem and it seems to be only an issue for user-defined graphs.  In other words, built-in graphs like the weight and blood pressure graphs are smart enough to ignore blank values.  Unfortunately, the user-defined graph code interprets blanks as if they were

Hi, Drix.Is it possible for you to share with us the content that you attempted to copy into a journal entry?  If it contains personal information, please feel free to describe any non-letter or digit characters you used.  It is unlikely that fonts caused this issue, but just in case, do you recall what fonts you were using?You are ...

Esther,I tried reproducing the behavior you indicated and I was unable to.  Here is what I did:I created a link to a file in my hard disk (file://c:/image.gif)I disconnected from the internet - I verified that my browser was unable to access any web pagesI exited HealthFrame (to make sure the information wasn't cached)I re-started HealthFrame ...

Hi, Cool Swede!With HealthFrame, you can customize your reports and graphs so that you can see your data in a bunch of different ways, simply by configuring your filters.  You can have multiple customizations so that you can view your reports and graphs to display the information you need, when you need it - without having to re-enter the data

Hi, Mitch!There are a few different purposes to the Related Information (''link'') feature:It's the mechanism that allows us to attach files to a user's personal health record.  This allows you to place your attachments in the context that most makes sense to you - for instance, you may attach the scanned copy of a co-payment receipt to the ...

Hello, Earl!We're happy to hear that you are a long-time user of HealthFrame!You do not need to purchase a new license of HealthFrame.  All you need to do, is to use your original license code in your new computer.To find your license code, please follow the directions in this HealthFrame User Forum post.Thank you for using HealthFrame - and ...

Hello, Don!We're glad to hear that you have upgraded to 2.1.7.You can find more information about the HealthFrame Viewer in this forum post.  Basically, you should be trying to use HealthFrame Explorer (not the Viewer) if you want to access the PHR data you previously entered.If you really want to use the HealthFrame Viewer, then make sure you

Hi, Susan! We're happy to hear that you have decided to upgrade. Records For Living provides upgrades at a discounted value. All you need to do, is enter your license key information as a 'coupon' in the purchase page. The page will then recalculate the discount automatically. If you're not sure where to find your license key, please ...

With HealthFrame v. 2.1.7 you are able to more easily track your health-related metrics, including those that are not built-in.  Simply enter the panel (measurements) information you wish to track as part of a test.  From then on, you can copy and paste the test, and modify the data for the new measurements.The image below illustrates an ...