Records For Living Community

J.D.,Thank you for your feedback!We're sorry about the issue with the Medications Summary not displaying the reason why medications were discontinued.  The reason is unfortunately somewhat involved - and not particularly helpful to your needs.  HealthFrame generates the Medications Summary by first generating an ASTM Continuity of Care ...

Hi, JD!Thank you for your interest in HealthFrame.  It seems that you are using version 2.1.6, which was released in February 2007.  Please try Help > Check online for software updates and you should see the current version download (2.1.10).HealthFrame is periodically updated - see release history summary below.  Minor upgrades ...

RickNav,Please look at the thread in http://community.recordsforliving.com/forums/thread/403.aspxDoes the image help?Support Team

Hi, RickNav.  Thank you for your thoughtful feedback!We're hoping to address many of the issues you identified in upcoming release(s).  In the meantime, here are some comments, follow-ups:Agreed - sharing contacts has been an area of of interest for users - especially when they start using HealthFrame.  Copying & pasting ...

Anthean,Sorry about that!  For some reason, the FTP download link is not working.  Please copy and paste this URL ftp://ftp.recordsforliving.com/Pub/HealthFrame/(Old%20Versions)/Install_HealthFrame_1.0.3.exe in your browser.  You should be able to download from there.If you want to upgrade, you will need to purchase the new ...

Hi, Esther!  Good to hear from you!Matching up EOBs to bills is definitely an important thing to do - as you say, it's not infrequent for provider bills (hospitals, etc) to be different than the insurance's EOB statement...Here's a ''dumb'' question from us...   Say you attach a scanned copy of the EOB to your hospital stay ...

Hi, Sandee.If you are using the HealthFrame Family Edition, you can install the program on both your laptop and desktop.  Here's a summary of our licensing:HealthFrame Explorer - Family Edition: License can be installed in any computer belonging to members of the same household (desktops and laptops included) - Limited to 12 PHRs.HealthFrame ...

Hi, Anthea.Thank you for being a long-time HealthFrame user!By default, we make it easy for users to download the latest version of HealthFrame (currently 2.1.10).  If you want to continue using the older version, please click on this link to download version 1.0.3.Please let us know if we can be of additional assistance,Support Team

Pat,Thank you for trying the ''save a copy'' function.  When you saved the attachment to a different location on your hard disk, did you try and open the file at that point?  Did you succeed in opening the file that was 'extracted' from HealthFrame?What is the file extension for the file you are opening?  (.jpg, .png, .gif, ...

Hello, Lina!Thank you for your interest in the HealthFrame Professional Edition.The HealthFrame Professional Edition costs $140.00 - not yet available for purchase online.  If you are interested, please contact info@RecordsForLiving.com for purchase details.There is an unlimited number of PHRs that can be tracked using the HealthFrame ...