J.D.,
Thank you for your feedback!
We're sorry about the issue with the Medications Summary not displaying the reason why medications were discontinued. The reason is unfortunately somewhat involved - and not particularly helpful to your needs. HealthFrame generates the Medications Summary by first generating an ASTM Continuity of Care Record (CCR) export. CCR is an industry standard specification, i.e. not a specification that is owned by Records for Living. Unfortunately, at this point the CCR does not specify a way to capture reason for discontinuing a medication, hence the report does not provide that information. For future releases, our engineers will work on a different mechanism to enhance the report and provide this information. Sorry for the inconvenience in the meantime.
As to the issue with printing, it is possible that it is an issue with the print driver. To be sure, would it be possible for you to use one of the samples we ship with HealthFrame and "
print to PDF"? How does the generated pdf look - did you lose the shaded backgrounds?
Thanks for using HealthFrame and please let us know if you have additional questions or suggestions,
Support Team