Hi, Coolswede!
Your earlier post asked about two issues (1) printing problem and (2) only a portion of the comment is printed.
Let's start with the second issue, since it may be the easier to address. Have you tried adjusting the customization of the journal report? Go to the ellipsis (...) and select to display the summary. Earlier in this thread there is a screen shot of how to do that. Do you see the information now on your screen?
As for the the printing problem, thank you for updating your report. It seems the problem may be related to the print driver and not HealthFrame. To test out this theory, please print to either an XPS or a PDF file and then open the file. Here are the steps:
- Please download and install a PDF print driver or XPS (both are free)
- Once either is installed, print selecting either the PDF or XPS driver
- Open up the generated file - does the file reproduce the issues you see with your printer?
Thanks,
Support Team