Hello, Illan.
It's nice to hear from our non-US based customers! Thank you for your kind comment about HealthFrame - we're happy to know that HealthFrame has been helpful in your practice.
Thank you for your feedback on how we can improve HealthFrame. We are planning on supporting multiple identity numbers, so that should help with the support of South Africa's national identity number.
As for the health care provider and health care insurance details, do you have some specific suggestions we should be aware of? It is difficult to support customizations without constraints - in particular from a data model point of view. It would be easier if you could help us with some hints...
Support Team