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Thank you, Support, for your prompt response.Yes, I am able to do the function you ask about--''Save a copy of this attachment to a file,'' wherein I re-copy the document to my computer (to a different location than where I had it scanned and then linked to HealthFrame). Nevertheless, it still won't open from within HealthFrame. This ...
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Earlier today I was able to scan a document and save it as a file in HealthFrame. Now it won’t work. I am in “Tests” and under “Add New” to “Related Information”… I scanned onto my computer the document the same as I did before, and it does “Save” as a “File Attachment,” but then I cannot “View linked information details” within Health Frame (’tho ...