Dear Hans,
Thank you for using HealthFrame and for taking the time to send us your feedback.
We make a distinction between the license key and registration. The former allows you to use HealthFrame as specified in the terms of the Household licensing. Obtaining and entering your license key is required to use HealthFrame beyond the 15-day evaluation period. Registration, on the other hand, is optional and allows Records For Living to support customers with certain types of activities, such as recovering lost passwords.
If you go to the Options/Edit Password... menu, you'll be able to enter a password for your personal health record (see image below). We're curious to hear what suggestions you have that required password support! Please let us know by sharing in our forum.
Finally, your suggestion for making it easier to share provider information across personal health records has come up a number of times and we hope to improve on this support for future releases. In the meantime, you should know that you can
copy & paste provider records, making it easier to enter data in multiple family records.
Support Team
