Dear Harry,
We're sorry for the problem you're experiencing. I have just tried downloading and the 22.2 MB downloaded in about three minutes. Do you know if you have a high-speed network connection?
Some suggestions for problems encountered when downloading can be found at http://www.recordsforliving.com/HealthFrame/DownloadTroubleshooting.aspx
Also, one way to find out if the problem is with your connection (as opposed to specific problems connecting to our site) you can try and download HealthFrame from any of our partners: http://www.recordsforliving.com/HealthFrame/Demo/PartnerDemoDownloadSites.aspx
Thanks for your interest and please let us know if you need additional help.
Support Team