Records For Living Community

Thank you for your response to my questions.

Matching EOBs with doctors visits

One way to do this is to use HealthFrame's support for attachments.  For instance, say you enter a record for a medical visit.  A few weeks later you receive your EOB from your insurance company.  Scan that EOB.  Add "Related Information" to the visit - as either a File Attachment or a link - please see the buitl-in help files for more details.

As for using the Link for Related Information, this does not work for me, as it is really limited in it's functionality.  I keep all related files on a separate drive and in separate folders from the program.  I have these files set up on a year-by-year, doctor-by-doctor, visit-by-visit basis for visits, and in a year-by-year, prescription-by-prescription, order-by-order prescription folder for prescriptions. The Link function does not allow me to use it with the number of folders I have. . . I guess it limits the number of folders you can "drill down" to. Therefore, I have to attached all the files to the database.

This will help you match the EOB to the visit or any other relevant information such as treatment, medication, etc.

I already use attachments, but what I guess I am really looking for is another field on the Vist and Communication views to add an EOB number.  I would also like to be able to have the option of displaying the EOB Numbers when I view/print my visits. This would at least allow me to easily see the EOB numbers in the list.

Multiple Expense records per visit

You can add multiple expense annotations per visit.  This way you could track the "allowed" amount, any co-pays you made, remaining co-insurance and then your 'final' payment - when you make it.  (Please remember that 'credits' on your behalf, should be marked as negative numbers, e.g. if your insuranced paid $20.00, enter the value as -20.00).

Honestly, I really don't care about entering what the insurance has paid, what the co-insurance is, the allowed amount, etc.  What I am really looking for is a simple check mark type of box to indicated this particular visit has been paid in full, and an opportunity to view/print only those visits that have not been paid in full.

Expense Transaction Report

The expense transaction report will add up the numbers (including properly handling the negative values).  For a visit that has been completely paid, the remaining balance should be zero.

We understand this is not as intuititive as it could be and we have forwarded your comments to our development team.  Please let us know if any of the suggestions above aren't clear.