Another subject for two cents worth.
In the >Home>Providers>Individuals list Provider names are shown first name-Last name. Many of us really aren't on a 'first name' basis with our doctors, so seeing the list with last name first would be much easier to use, especially since the list is in alphabetical order by last name anyway. Same idea hopefully would extend to “Contacts” in the >Home>Encounters>Visits and other lists. I found that entering the last name in first name space does not accomplish the same thing due to the sorting by the ‘Last Name’.
That is exactly what I was trying to accomplish since there is only one "field" displayed for First Name and Last Name. While the input screen makes it easier to input the First Name, Last Name, etc., it does nothing for the sorted list display "issue" of easily scanning the provider list and finding the provider you are searching for.
My suggestion is to make listing 'Last Name First' an option for each Provider, not an overall list customization, so the present layout can be maintained for those that prefer it. Making the choice an option will permit seeing "Providers" like 'Billing Dept' or “records dept” for an Organization(like the hospital) in the correct alpha order.
Here’s where this suggestion is somewhat predicated on how HealthFrame is being used to accomplish something that may be done easier another way or just isn’t currently available. More than one telephone number for an ‘Organization’ is frequently needed. Under Organizations>Contact Information one can only identify ‘Work, Home, Mobile, Pager and Fax’ phone numbers. For an individual Provider those are OK.
So to identify the Billing Dept I added that to the ‘Member Providers’ list with the Role name the same as the Provider name. In this instance Last Name First would not be chosen for the option proposed. Not clean, but I couldn’t find another way to have these department phone numbers within the Organization show up on the Organization list correctly. Possibly another consideration for de-linking the individuals from the organizations as discussed in another post.
I'm not sure I get how the de-linking the individuals from the organizations would help in this area. In your example, if you de-linked the provider, "Billing Dept", from the Organization, how would you know what organizaiton "Billing Dept" belongs to? Unless I am misunderstanding your suggestion, I am thinking the link between the individual and organization providers is not only handly, but essential for maintaining the database. . .especially when you have complex medical problems with many doctors and facilities. JMHO