Dear Esther,
We have tried to reproduce the problem you describe, by adding a handful of fictitious doctors to one of our sample personal health records. Please note in the image below that when the customization list gets very large, "up" and a "down" arrows show up in the list. You can use those to scroll through the list and disable the entries you do not wish to see in your report(s). Do you see those arrows in your computer?
An alternative way is to use the dialog box customization instead of the drop down listing.
Having said that, both of your suggestions are very good and I'm forwarding them to our development team:
- Filtering the customization list itself (when 'active only' is selected)
- Subsetting providers in two categories: individuals and organizations.
Thanks for your suggestions and please let us know if you are still experiencing problems.
Support Team
