Records For Living Community

Share Information about HealthFrame and taking control of your own healthcare
Welcome to Records For Living Community Sign in | Join | Help

Re: Can't download HealthFrame 2.1.6 from purchase page link

  •  02-13-2007, 5:51 PM

    Re: Can't download HealthFrame 2.1.6 from purchase page link

    Dear Richard,

    You have run into a problem with our purchase email/page.  Thanks for reporting it!

    First, let me clarify our upgrade policy.  Any customer who purchases HealthFrame has the right to free 'point release' upgrades.  In your case, you bought HealthFrame 2.x and you can get upgrade from 2.0.3 to 2.1 to 2.1.6, etc all free.  The only time you'll be asked to pay for an upgrade cost is when we go to a 'major' release (typically every 18 - 24 months) - of course, you don't need to upgrade if you don't want to... (you can continue to use the version you purchase for as long as you want...)

    As a rule, you should always be using the most recent point release you're entitled to (in this case HealthFrame 2.1.6)

    We will fix the purchase link soon, but in the meantime there is no problem with the demo download link.

    Once you install, simply use your new license code and you will be all set. 

    Please note that HealthFrame 2.1.6 will periodically check for new upgrades, which will make it easier for you to stay up-to-date with the latest release.

    Thanks again for reporting this problem with the link,
    Support Team
    Records For Living, Inc

View Complete Thread
Powered by Community Server, by Telligent Systems