Do you happen to recall what files you found left in:
c:\Program Files\Records For Living\HealthFrame v2\
after having un-installed?
It should have been deleted by the uninstaller (except in some rare cases where logfiles might still be there).
If we have some (rare) bug with our un-installer, we'd like to know so that we can begin tracking that down.
Of course - we are glad you have no successfully installed HealthFrame 2.1.3 ;-)
Thanks,
Support Team.