Records For Living Community

Share Information about HealthFrame and taking control of your own healthcare
Welcome to Records For Living Community Sign in | Join | Help

URGENT - Healthframe Error - Existing PHR failed validation

  •  05-24-2011, 4:56 PM

    URGENT - Healthframe Error - Existing PHR failed validation

    I am running Windows XP Pro.

    This is an urgent need for assistance.  After entering some information, my computer rebooted. When I try to open the PHR I was in when the pc rebooted, I get the following errors:

    Healthframe Error

    Existing PHR Failed validation: reason='an invalid character was found in text content.'

     

    When I press ok, I get another error message:

    Healthframe Error

    The PHR does not appear valid. You can create a backup copy of the PHR, and delete it from the repository.

    I pressed the cancel button because I'm not exactly sure what would happen if I pressed the other button to b/u and delete.

    This is a major PHR and I desperately need help in resolving this issue.  I have an older backup on another drive, but I cannot afford to loose info I have added since I backed up PHR last month!

View Complete Thread
Powered by Community Server, by Telligent Systems