Records For Living Community

Share Information about HealthFrame and taking control of your own healthcare
Welcome to Records For Living Community Sign in | Join | Help

Re: Time-out Error on CCD Creation

  •  08-13-2010, 10:58 AM

    Re: Time-out Error on CCD Creation

    This is a known problem with HealthFrames CCD support.

    Really - its two problems - which is why there is no easy fix.

    The first 'problem' - is that when running OpenHealthService plugins - HealthFrame has a TIMEOUT period. Since OpenHealthServices are plugins which anybody can write, HealthFrame cannot be sure if they take a long time that they are not hung, so it times out after 2 minutes.

    There is an open bug report to track this issue, and we will probably add a configuration setting to HealthFrame letting users change the default OpenHealthServices timeout (http://bugzilla/show_bug.cgi?id=627).

    The second problem is that the current CCR -> CCD conversion code we have runs as an OpenHealthService plugin, and it is slow. Really - the problem is that it is slow. We have another bug report to track the issue of speeding up CCR -> CCD conversion, but that bug report is currently LOW priority (http://bugzilla/show_bug.cgi?id=628). You are the first to have complained. If you consider it serious, please let us know, and we will consider escalating the issue.

    Finally - a workaround - of sorts. Run on a faster computer. There is (essentially) no limitation on how LARGE a CCD you can create, except that the transformations get slower as the files get larger. If you try your transformation on a faster computer, it may succeed. I've tried exporting that particular file on a 3 year old laptop, and it was fast enough (took about 45 seconds).
View Complete Thread
Powered by Community Server, by Telligent Systems