We're very sorry to hear about the problems you are having with your data.
We have thousands of users who use HealthFrame, including in Windows 7, and who like you up to now, have never experienced any issues with their data. Nonetheless, Records for Living recommends that our users make frequent backups (built into File menu), should something like this ever happen. Do you have earlier backups? If this started recently, you might be able to revert back to an older backup which did not exhibit the problem you experienced today.
In particular, since you share data between multiple computers, we hope that you have stored earlier backups that you may be able to rely on.
Looking at our community forum records, we noticed an earlier
post of yours, which indicates the use of Microsoft's Beta program - HealthVault. In our response, we identified for you that Microsoft recognized a deficiency in their support of the CCR standard, at the time. Is it possible that you exported data out of HealthFrame, into other programs such as HealthVault, Google Health, etc, and THEN tried to reimport into HealthFrame? Other programs may have issues with their support of internal data links and may be responsible for the corruption problems you report.
Finally, if you would like, we can attempt to help you recover your data if you would like to send a copy of your files to our support team (support@RecordsForLiving.com).
Once again, we're sorry for the inconvenience this has caused you and we would like to help you identify what may have caused this issue so that you can recover your son's valuable health information.
Support Team