Once again, thanks for the info. Following your directions I was able to 'see' the Application Data and Records for Living folders. I'm disappointed that you do not provide an option to place the database in a location other than the Microsoft recommended default. That would be high on my wish list of enhancements. It seems just a little bit arrogant for a software vendor to decide what is the best file location for every customer in every situation.
I appreciate the information you provided on moving shell folders. I intend to follow your recommendations and not fiddle with the registry and/or move any shell folders. As a next best alternative, is there any way to automatically (no manual intervention) take a backup when the software or the PHR is closed and have that backup directed to a specific location; in this case my windows network drive that is mapped to my Mac home Documents folder.
I'd just like to add that I think you folks provide top flight A+ support.
Regards, Mike