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  • Re: Cannot Download Trial and Compatibility

    HealthFrame has been successfully tested for use with Windows Vista in 64-bit mode.&nbsp; Do you have a screen shot of the error you are running into?&nbsp; If so, please send it to support@RecordsForLiving.com so that we can better identify the source of the problem you are encountering.&nbsp; If necessary, we can also set up a web conference to ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on January 12, 2009
  • Re: Health Frame Viewer

    Hi, Bill.Thank you for using HealthFrame.You can find more detailed information about the Viewer in this User Forum entry: How do I use the Viewer with my PHRs?The short answer is that you are trying to open a HealthFrame backup file (.HFBK) with the Viewer.&nbsp; Because of the Viewer's original design goals (the link above provides some of the ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on January 5, 2009
  • Re: How many people can use the Family Edition?

    Bridget,Thank you for your interest in HealthFrame.The HealthFrame Family Edition allows use by all members of the same household, up to 12 users, regardless of whether HealthFrame is installed on multiple computers.Happy New Year,Support Team
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on January 5, 2009
  • Re: Purchase

    Lois,Thank you for your interest in HealthFrame.When you purchase the HealthFrame Family Edition, you are purchasing a license that allows members of your household to access the program.&nbsp; This is a one time purchase fee for that version of the application.&nbsp; This entitles members of your household to use all minor releases for that ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on January 5, 2009
  • Re: Printing journal entries

    Hello, Leonard.Thank you for your interest in HealthFrame.Have you taken a look at the Journal Summary report (Home &gt; Journals &gt; Journals Summary Report)?&nbsp; Using that report, you should be able to print your entries with the dates, as you require. Please remember to make sure you set the option to display ''Journal Entry Details'', if ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on December 27, 2008
  • Re: HealthFrame tracking medication

    Sam,Thank you for your interest in HealthFrame.An earlier discussion forum entry answers your question, in part: Keeping records of bill payments.In a nutshell, you will:Create a medication record (Home &gt; Health &gt; Medications &gt; ''Add New'' button).Each time you refill/buy more of this particular medication (prescription or not), create a ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on December 27, 2008
  • Re: Question ABOUT BROKEN BONES...

    Fred, Thank you for your interest in HealthFrame. You can enter broken bone information by entering a new condition (see screen shots below).&nbsp; You should enter as much information in the comments section of your condition(s) as you can recall and as add potentially relevant information - for instance, whether surgery was ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on December 9, 2008
  • Re: HealthFrame UPDATES

    JC,Sorry to hear about your problems with your browser.&nbsp; You may consider re-installing the browser application, since you may encounter other issues, some which may actually impact your ability to use some HealthFrame features.Having said that, the link you can use to download the most recent update is ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on December 5, 2008
  • Re: Health Frame Updates....

    JC,Sorry to hear about your problems with your browser.&nbsp; You may consider re-installing the browser application, since you may encounter other issues, some which may actually impact your ability to use some HealthFrame features.Having said that, the link you can use to download the most recent update is ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on December 5, 2008
  • Re: Text Color

    Ashley,Thank you for the tip on using the MS Accessibility option.&nbsp; I was able to reproduce the issues you described, when I changed the background of the desktop and applications to black.I have reported this bug to our development team, but this will likely take some time to correct.&nbsp; We apologize for the inconvenience and we will do ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on December 3, 2008
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