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  • Re: Attachment Errors

    Pat,We're sorry for the issue you've run into trying to view your attachment.Could you perhaps tell us whether you are able to save the attachment to your disk?&nbsp; The first button on the link should read,&nbsp; ''Save a copy of this attachment to a file'', when you hover over it (disk icon).Please let us know if this action works for you and ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on May 24, 2009
  • Re: Complete Blood Count Panel

    Hi, Drix!Sorry for the delay getting back to you on this.We have been working on new patient-doctor collaboration services &amp; tools (HealthFrameWorks), but now we're beginning to look at user interface enhancements for our next release(s).We'll let you know when it's added...&nbsp; In the meantime, we wanted to make sure that you knew that you ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on May 22, 2009
  • Re: Copy Test Suggestions

    Thank you for your suggestions as to how we can improve the ''copy test'' functionality.&nbsp; These have been sent to our development staff and may be incorporated in future releases.Thank you!&nbsp; Support Team
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on May 22, 2009
  • Re: Doctor belongs to practice but visit was at hospital

    You are correct that this is a limitation of the current version's user interface - the data model actually supports the type of many-to-many relationship you describe.&nbsp; A work-around for this version is for Individual Providers who are affiliated with multiple Organization Providers to not track their affiliations at this point, but rather to
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on May 22, 2009
  • Re: Data file location and feature suggestion

    By default, the HealthFrame Explorer application stores its databases in the folder you listed.&nbsp; However, you have a couple of alternatives for storing PHRs on a centralized server:Use the backup/restore feature to save PHR backups to the server.&nbsp; This type of use would be similar to saving files to a central server - using ''open/save ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on May 22, 2009
  • Re: Blood Glucose Graph

    JC,A quick note on this.&nbsp; Since we last exchanged notes on the forum, the development team went ahead and updated the blood glucose panel and supporting graph.&nbsp; If you haven't already, please update your version of HealthFrame to 2.1.10 (use the ''Check for Updates'' menu item.Please let us know if we missed something.Thank you for your ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on April 1, 2009
  • Re: Tutorial for new user?

    Thank you for your interest in HealthFrame.I have created a summary for you of all pieces of information that HealthFrame requires.&nbsp; I have the information organized per type of data (e.g. visit, test, conditions, etc).&nbsp; For each kind of data, I have marked the pieces that are required.As you can see, for the most part, the typical ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on April 1, 2009
  • Re: Sort/Group Conditions or Meds

    John,Thank you for your interest in HealthFrame. You may be interested in using HealthFrame's ability to link related information together.&nbsp; The image below illustrates how linking works.&nbsp; You can select the type of information you want to link to and once you add, HealthFrame automatically groups the linked information by category.Please
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on March 24, 2009
  • Re: suggestion

    Thank you for the suggestion!We have forwarded it to our development team for consideration for future releases.In the meantime, please let us know if you have suggestions for specific organizations that you think we might partner with to provide these types of services.&nbsp; It is possible that we might be able to create OpenHealth Service (OHS) ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on March 24, 2009
  • Re: Several Questions

    Thank you for being a long time user and for taking the time to provide us with your feedback.&nbsp; 1. Please take a look at the image attached below.&nbsp; I believe that by default, sorting order lists ''active'' procedures/treatments/conditions first, followed by older condititions.&nbsp;&nbsp; When I change the sort order to be done by date, ...
    Posted to HealthFrame Discussion (Forum) by support@RecordsForLiving.com on March 24, 2009
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