Records For Living Community

The updated report will be posted on the OHS (OpenHealth Service) plug-in directory soon.  In the meantime, you can download it from this link and click on it to install/upgrade in HealthFrame. Thanks,Support Team

We're happy to hear that you found the Mileage report useful.  We have modified the report to include provider information (either individual provider or organization/hospital/etc).  Please note that this information can only be extracted if you LINK the expense for the mileage to a visit with a specified provider. The new report looks ...

For details on resolving download difficulties, you may wish to consult the 'download troubleshooting' web page:    http://www.recordsforliving.com/HealthFrame/Demo/DemoDownloadTroubleshooting.aspx    Basically - it suggests clearing your browser cache (where you probably have a cached bad copy) - and re-downloading, ...

I have attempted to download the trial software with three different browsers (Internet Explorer, Netscape, Mozilla) with all Virus and Firewall software turned off. It goes to 21.6 meg of the download and locks up.  I would sure like to try the software but cannot test it if I cannot get it.  

Thank you so very much for your reply. Now I have another question, is it possible to change the Memo field in the report to the Provider field so the name of the provided will display as well as the date of service, and the mileage? Many thanks!

Your license key has been emailed to your email account. Sorry for the delay in sending you your license information.  The delay was caused by yesterday's holiday (Martin Luther King Day). Please let us know if you don't receive the information. Thanks, Support Team

I purchased Health Frame in September 2006. I cannot find my Key information. I checked all of my emails back through September. Yesterday I sent an email about this to your spport about this. I haven't received an answer. What should I do? Thanks in advance. Purple Lady

 We are sorry to hear about your computer crash and loss of your backup files.As stated in our Privacy Policy (http://www.recordsforliving.com/Company/privacypolicy.aspx), Records For Living does not store any customer's health information.  By giving you access to and complete control of your medical records and backup files we hope that

I am currently using your software ,however I had a computer crash and lost my backup files. Is there a way to recover the backup files  from your server or do I have to re-enter the data?

What operating system are you using? What particular activitiy were you doing when you received the error message? Can you provide us with a screen shot? Is this reproducible or random? Please note that if we need to, we can set up a GoToMeeting session with your computer and help figure out what is going on.