Re: Download Difficulties

support@RecordsForLiving.com — Wed, 17 Jan 2007 13:06:45 GMT

For details on resolving download difficulties, you may wish to consult the 'download troubleshooting' web page:
    http://www.recordsforliving.com/HealthFrame/Demo/DemoDownloadTroubleshooting.aspx

    Basically - it suggests clearing your browser cache (where you probably have a cached bad copy) - and re-downloading, or downloading from our ftp site.

    If you are still having difficulties, you can try downloading from a partner download site:
       http://www.recordsforliving.com/HealthFrame/Demo/PartnerDemoDownloadSites.aspx

    If you have trouble downloading from CNET, for example, then try downloading some other programs from CNET (your problem is most likely that some 'firewall' or other protective software is preventing downloads, or a virus is corrupting them).

    If you can successfully download other programs from CNET, but not HealthFrame, then please let us know, and we'll try to dig deeper.

          Support Team.

Download Difficulties

DougE — Wed, 17 Jan 2007 12:59:57 GMT

I have attempted to download the trial software with three different browsers (Internet Explorer, Netscape, Mozilla) with all Virus and Firewall software turned off.

It goes to 21.6 meg of the download and locks up.

I would sure like to try the software but cannot test it if I cannot get it.

HealthFrame Discussion

Re: Download Difficulties

Download Difficulties