Re: Inquiry

support@RecordsForLiving.com — Tue, 08 Aug 2006 00:25:12 GMT

Thank you for your interest in HealthFrame!

1. HealthFrame can be downloaded electronically at the retail cost of US $39.95 or if you wish to purchase a booklet with a physical copy of the CD, you can purchase it at the retail cost of US $49.95 (http://www.recordsforliving.com/HealthFrame/BuyIt.aspx).

2. Records For Living is located in Massachusetts.

3. HealthFrame users either enter their personal health record information themselves (based on a combination of memory and/or copies of records obtained from their doctors/hospitals) or they can import electronic copies of their records directly into HealthFrame, as provided by their doctors/hospitals. HealthFrame supports an industry standard called CCR (Continuity of Care Record) and there are a number of electronic health record tools (EHR) - tools used by doctors - which support that standard. For a list of compatible products, you can look at http://www.centerforhit.org/x1556.xml. You can also ask your doctor if his/her EHR system supports the CCR standard and whether he/she would give you a copy. If so, you can easily import the information into HealthFrame (File / Import menu).

4. HealthFrame has a major update every 12-18 months. Whenever a major update occurs, IF you choose to upgrade, you'd pay for a portion of the cost. Minor updates are free (for intance, the current version is 2.0.3 and we expect to release 2.1 in about a month or two - when that happens, our paid customers will be able to upgrade for free).

Thanks again for your interest!

Support Team

Records For Living

Inquiry

Joy — Tue, 08 Aug 2006 00:14:20 GMT

I am interested in your service. Please advise

1)the cost of obtaining the information disk?

2) where are you located?

3)Do you contact the physicians or clinics to obtain the information for the disks?

4) Do you obtain frequently (once a year) and do I have to pay again for updates?

Thanks for a prompt reply.

HealthFrame Discussion

Re: Inquiry

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