http://community.recordsforliving.com/forums/8/ShowForum.aspxDiscussion about HealthFrame, including bugs, questions, feature suggestions, etc.en-USCommunityServer 2.0 (Build: 60217.2664)http://community.recordsforliving.com/forums/thread/1125.aspxWed, 28 May 2008 12:14:38 GMTacfe26b8-79fc-43e3-8be5-02be2b0ad202:1125support@RecordsForLiving.com0http://community.recordsforliving.com/forums/thread/1125.aspxhttp://community.recordsforliving.com/forums/commentrss.aspx?SectionID=8&PostID=1125Hello, Dawn.<br> <br> We're sorry to hear that your computer crashed, but happy to know that your backup files are safe in a separate storage location.<br> <br> You do not need to repurchase HealthFrame in order to be able to re-install the program.&nbsp; Simply request a download <a href="http://www.recordsforliving.com/HealthFrame/Demo/Request.aspx">online</a> and after you have downloaded and installed, please enter your license code.<br> <br> If you purchased HealthFrame v. 1.0, please let us know and we can send you the URL to download that version too.<br> <br> Thank you for using HealthFrame and let us know if we can be of further assistance,<br> Support Teamhttp://community.recordsforliving.com/forums/thread/1124.aspxWed, 28 May 2008 12:08:16 GMTacfe26b8-79fc-43e3-8be5-02be2b0ad202:1124Dawn0http://community.recordsforliving.com/forums/thread/1124.aspxhttp://community.recordsforliving.com/forums/commentrss.aspx?SectionID=8&PostID=1124<p class="MsoNormal"><font face="Arial" size="2"><span>Hello, <o:p></o:p><br></span></font></p> <p class="MsoNormal"><font face="Arial" size="2"><span>We purchased HealthFrame a while back and have since had our computer crash. We had the files backed up but not the program itself. How can we re-download the program without having to repay for it? We still have the receipt and license code as well. Thank you for your assistance.<o:p></o:p></span></font><font face="Arial" size="2"><span><br></span></font></p><p class="MsoNormal"><font face="Arial" size="2"><span>Dawn</span></font></p>