http://community.recordsforliving.com/forums/8/ShowForum.aspxDiscussion about HealthFrame, including bugs, questions, feature suggestions, etc.en-USCommunityServer 2.0 (Build: 60217.2664)http://community.recordsforliving.com/forums/thread/1104.aspxWed, 21 May 2008 22:03:27 GMTacfe26b8-79fc-43e3-8be5-02be2b0ad202:1104support@RecordsForLiving.com0http://community.recordsforliving.com/forums/thread/1104.aspxhttp://community.recordsforliving.com/forums/commentrss.aspx?SectionID=8&PostID=1104The "open" button is grayed out because HealthFrame does not recognize the password you entered.<br><br>Please note that passwords are case-sensitive, so please make sure you do not have CAPS-LOCK turned on.<br><br>If you still can't login, but you registered (Options/Register... menu item) the machine where you are using HealthFrame, you'll be able to get automated password assistance, by clicking on the "Forgot Password..." button at application startup time.<br><br>Thanks,<br>Support Team<br>http://community.recordsforliving.com/forums/thread/1100.aspxWed, 21 May 2008 20:45:42 GMTacfe26b8-79fc-43e3-8be5-02be2b0ad202:1100Name Suppressed0http://community.recordsforliving.com/forums/thread/1100.aspxhttp://community.recordsforliving.com/forums/commentrss.aspx?SectionID=8&PostID=1100I just brought up Explorer.&nbsp; I can type the password but the "open" button is grayed out. <br>