Re: Error installing on Vista

Tim — Tue, 04 Mar 2008 19:52:14 GMT

This seems to have worked. Thanks.

Re: Error installing on Vista

support@RecordsForLiving.com — Mon, 03 Mar 2008 12:58:29 GMT

Tim,

We've had a couple of users report this problem recently. It seems that some program is disabling/deleting a file called 'vbscript.dll'. This file happens to be used by the installer technology we use for HealthFrame. You will need to follow these steps to 'reenable' vbscript.dll:

Locate the vbscript.dll in your system. On 32-bit systems, this file should be located in c:\windows\system32. On 64-bit systems, the file should be located at c:\windows\sysWOW64.
Go to the Start menu and select Run. At the prompt enter regsvr32.exe <path to vbscript.dll>.

32-bit systems: regsvr32.exe c:\window\system32\vbscript.dll
64-bit systems: regsvr32.exe c:\window\sysWOW64\vbscript.dll

At this point, Vista should confirm that vbscript has been registered and the HealthFrame installer - as well as any program that uses VBScript should work normally.

Please let us know if this does not work or is not clear and we can set up a web conference meeting to support you.

Thank you for your interest in HealthFrame,
Support Team

Error installing on Vista

Tim — Sun, 02 Mar 2008 22:32:39 GMT

I get the following error when attempting to install the demo version (Windows Vista). I did not see any suggestions on the support forum. Any ideas?

Thanks,

Tim

HealthFrame Discussion

Re: Error installing on Vista

Re: Error installing on Vista

Error installing on Vista